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Privacy Policy

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access Data and Hosting

You can visit our website without providing any personal information. Each time a website is called up, the web server merely automatically saves a so-called server log file which, for example, contains the name of the requested file, your IP address, date and time of the call, the amount of data transmitted and the requesting provider (access data) and documents the call.

These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our services. This serves to protect our legitimate interests in a correct presentation of our offer, which predominate within the scope of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.

Third-party hosting services

In the context of processing on our behalf, a third party provider provides us with the hosting and presentation services of the website. This serves to protect our legitimate interests in a correct presentation of our offer, which predominate within the scope of a balancing of interests. All data collected in the context of the use of this website or in the forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place in the framework described here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing and when opening a customer account

We collect personal data when you voluntarily provide it to us in connection with your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, since in these cases we require the data for contract processing, or for processing your contact or opening of the customer account, and you cannot complete the order and/or the account opening or can not send the contact without their information. Which data is collected can be seen from the respective input forms. We use the data provided by you to process contracts and your enquiries. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the storage periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can take place either via a message to the contact possibility described below or via a function intended for it in the customer account.

3. Data Transfer

For the fulfilment of the contract we pass on your data to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we pass on the payment data collected for the processing of payments to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

4. E-mail newsletter and Postal Advertising

E-mail advertising with registration for the newsletterIf you register for our newsletter, we use the data required for this or separately communicated by you in order to regularly send you our e-mail newsletter on the basis of your consent.

You can unsubscribe from the newsletter at any time and either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After deregistration, we delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

Postal Advertising and your Right of Objection

Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by post. This serves to protect our legitimate interests in an advertising approach to our customers, which outweigh our interests.

5. Use of data for payment processing

Hire PurchaseWhen selecting the payment method "hire purchase" and granting the necessary data protection consent, personal data (first name, surname, address, e-mail, telephone number, date of birth, IP address, gender) together with data required for transaction processing (article, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and order date) are sent to our partner PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.In order to verify the identity or creditworthiness of the customer, our partner carries out inquiries and information with publicly accessible databases and credit bureaus. Please refer to our partner PayPal (Europe) S.à r.l. et Cie, S.C.A. for the providers from whom information and, if applicable, creditworthiness information is obtained on the basis of mathematical-statistical procedures, as well as further details on the processing of your data after transfer to our partner PayPal (Europe) S.à r.l. et Cie, S.C.A., which you can find here: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=en_EN

The information received about the statistical probability of non-payment is used by our partner PayPal (Europe) S.à r.l. et Cie, S.C.A. for a balanced decision on the establishment, implementation or termination of the contractual relationship. You may contact our partner PayPal (Europe) S.à r.l. et Cie, S.C.A. to express your views and challenge the decision.The consent to the transfer of data given in the order process can be revoked at any time, even without stating reasons, with effect for the future.

6. Use of Google-Maps

We use the Google Maps component of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as" Google ", on our site. 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as" Google ", a cookie is used by Google to process user settings and data when displaying the page on which the" Google Maps "component is integrated. This cookie is usually not deleted by closing the browser, but expires after a certain period of time, unless you have previously deleted it manually. if you do not agree with this processing of your data, it is possible to deactivate the service of "Google Maps" and in this way prevent the transfer of data to Google. To do this, you must deactivate the Java Script function in your browser. The use of "Google Maps" and the information obtained via "Google Maps" is subject to the Google Terms of Use https://www.google.com/intl/en/policies/terms/regional.html and the additional terms and conditions for "Google Maps" https://www.google.com/intl/de_en/help/terms_maps. html.

7. Integration of the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is included on this website to display our Trusted Shops seal of approval and the collected evaluations as well as to offer Trusted Shops products to buyers after an order.

This serves the protection of our legitimate interests in an optimal marketing of our offer, which predominate in the context of a balancing of interests. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.

When the trust badge is called, the web server automatically saves a so-called server log file, which contains e.g. your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. This access data is not evaluated and is automatically overwritten at the latest seven days after the end of your page visit.

Further personal data will only be transferred to Trusted Shops if you have consented to this, decide to use Trusted Shops products after completing an order or have already registered for use. In this case the contractual agreement between you and Trusted Shops applies.

8. Cookies and Web Analysis

To make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research purposes, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimized presentation of our offer, which predominate in the context of a balancing of interests. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies).Other cookies remain on your terminal and enable us to recognize your browser on your next visit (persistent cookies). You can see the duration of storage in the overview in the cookie settings of your web browser. You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You will find these for the respective browsers under the following links:

Internet Explorer™: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Safari™: https://support.apple.com/kb/ph21411?locale=de_DE

Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647

Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html

If cookies are not accepted, the functionality of our website may be limited.This website also uses the so-called DoubleClick cookie as part of the Google Analytics application (see below), which enables your browser to be recognised when you visit other websites. This serves the protection of our legitimate interests in an optimal marketing of our website. The information automatically generated by the cookie about your visit to this website is transferred to a Google server in the USA and stored there. The IP address will be reduced by activating IP anonymisation on this website prior to transmission within the Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymous IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Google will use this information to compile reports on website activity and to provide other services related to website usage. This serves the protection of our legitimate interests in an optimal marketing of our website. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google.

Google Double Click is a service of Google LLC. (www.google.de).

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can disable the DoubleClick cookie using this link. You can also contact the Digital Advertising Alliance to find out how to set cookies and to make the relevant settings. Finally, you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis

For website analysis, this website uses Google (Universal) Analytics, a web analysis service of Google LLC (www.google.de). This serves to protect our legitimate interests in an optimized presentation of our offer, which predominate in the context of a balancing of interests. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is reduced prior to transmission within the Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymous IP address transmitted by your browser within the framework of Google Analytics is not merged with other Google data.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: tools.google.com/dlpage/gaoptout

As an alternative to the browser plugin, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is stored on your mobile device. If you delete your cookies, you must click the link again.

9. Advertising via marketing networks

Google AdWords Remarketing

We use Google Adwords to advertise this website in Google search results and on third-party websites. For this purpose, the so-called remarketing cookie from Google is set when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. This serves the protection of our legitimate interests in an optimal marketing of our website.

Any additional processing will only take place if you have agreed with Google that your web and app browsing history will be linked to your Google Account and information from your Google Account will be used to personalise ads you see on the web. If you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To this end, Google temporarily links your personal data with Google Analytics data to form target groups.

Google AdWords Remarketing is a service of Google LLC (www.google.de). Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can disable the remarketing cookie via this link. You can also contact the Digital Advertising Alliance to find out how to set cookies and to make the relevant settings.

10. Social Media PlugIns

Use social plugins from Facebook using the Shariff solution.

On our website social buttons are used by social networks.

In order to increase the protection of your data when you visit our website, these buttons are not fully integrated into the page as plug-ins, but only by using an HTML link. This integration ensures that no connection to the servers of the provider of the respective social network is established when a page of our website containing such buttons is called up.

Click on one of the buttons, a new window of your browser opens and calls up the page of the respective service provider, on which you can (if necessary after entering your login data) e.g. press the Like or Share button.

The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages as well as the possibility of contact and your relevant rights and setting options for the protection of your privacy can be found in the data protection information of the providers.http://www.facebook.com/policy.php

11. Sending evaluation reminders by e-mail

If you have given us your express consent during or after your order, we will use your e-mail address as a reminder to submit an evaluation of your order via the evaluation system we use.

This consent can be revoked at any time by sending a message to the contact option described below.

12. Contact possibilities and your rights

As a person concerned, you have the following rights:

  • according to Art. 15 DSGVO the right to request information about your personal data processed by us to the extent described therein;
  • in accordance with Art. 16 DSGVO the right to demand immediately the correction of incorrect or complete personal data stored by us;
  • pursuant to Art. 17 DSGVO the right to request the deletion of your personal data stored with us, unless further processing
    • to exercise freedom of expression and information;
    • to fulfil a legal obligation;
    • for reasons of public interest, or
    • to assert, exercise or defend legal claims
    • is required;
  • pursuant to Art. 18 DSGVO, the right to request the restriction of the processing of your personal data, insofar as
    • the correctness of the data is denied by you;
    • the processing is unlawful, but you refuse to delete it;
    • we no longer need the data, but you do need it to assert, exercise or defend legal claims, or
    • you have lodged an objection to the processing pursuant to Art. 21 DSGVO;
  • has the right, pursuant to Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another person responsible;
  • the right to complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at our company headquarters.

If you have any questions regarding the collection, processing or use of your personal data, information, correction, blocking or deletion of data or revocation of consent given or objection to a specific use of data, please contact us directly via the contact data in our imprint.

 

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Right of Objection

Insofar as we process personal data as described above in order to protect our legitimate interests, which predominate within the scope of a balance of interests, you can object to this processing with effect for the future. If the data is processed for direct marketing purposes, you can exercise this right at any time as described above. If the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons arising from your particular situation.

After exercising your right of objection, we will not process your personal data further for these purposes, unless we can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.

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